Shipping policy

Shipping Policy

Thank you for shopping with The Ohana Collection. Here is how we ship your order.

Processing time

Orders are processed within 1–3 business days. You will receive tracking information by email once your order ships.

U.S. shipping

Transit estimates begin after processing and may vary by destination.

  • Standard: $4.95 on orders under $49; free on orders of $49 or more. Estimated transit: 3–5 business days.
  • Express: $15.00. Estimated transit: 1–2 business days.

Checkout is currently available for U.S. destinations only.

Order tracking

Once your order ships, you will receive a tracking number by email so you can follow its progress.

Lost or delayed packages

If your package appears lost or significantly delayed, email hello@theohanacollection.com and we will work with the carrier to resolve it.

Questions?

Email hello@theohanacollection.com.