Contact Us

We'd love to hear from you 🌺

Whether you have a question about an order, need help choosing the perfect gift, or just want to say aloha — we're here for you.

Email us at hello@theohanacollection.com and we'll get back to you within 1–2 business days.

Frequently Asked Questions

Where is my order?
Once your order ships, you'll receive a tracking number by email. Orders are processed within 1–3 business days.

Can I return or exchange my bracelet?
Yes! We accept returns within 30 days of delivery. See our Refund Policy for full details.

Do you offer gift wrapping?
Every Ohana Collection order arrives beautifully packaged and gift-ready — no extra charge.

Do you ship internationally?
We currently ship to U.S. destinations only. International shipping is not available. See our Shipping Policy for details.

Mailing address: P.O. Box 50083, Fort Myers, FL 33994